Case Study | 6 min read

Bridging Wellness & Fandom

0-1 design of Anime Self-Care, a first-of-its-kind mental wellness app that blends behavioral health strategies with the power of anime fandom

Role

Founding Team Product Designer

Client

Anime For Humanity

Team

3 Product Designers, 3 Developers, 1 PM

Timeline

15 months

Tools

Figma, Zeplin, Slack, Miro, Zoom, Gather
The Problem

1 in 3 fans use anime as emotional lifelines, yet every time they try a mainstream self‑care app, it feels out of sync with their passion. Engagement drops and stress loops continue.

Anime For Humanity (AFH) a nonprofit supporting mental wellness through fandom, asked us to build a product that could:

01.

Embed self‑care in fandom

Make every habit feel like a familiar anime quest.
02.

Break the cycle

Turn evidence‑based practices into quick, feel‑good wins.
03.

Ease professional help

Lower the barrier to finding therapists who "get" fandom.
Solution Overview

We built an MVP focused on helping users feel seen, supported, and successful starting from Day 1:

Personalized Onboarding
Start strong with support that meets you where you are.

Short, low-pressure quiz that tailors self-care recommendations to mood, energy level, and emotional goals.

Anime-Style “Trainings”
Build habits through quests, not chores.

Turn wellness practices into interactive, anime-inspired ‘trainings’, making building healthy habits engaging, relatable, and fun.

Progress Tracking + Rewards
Celebrate growth with wins that actually feel good.

Users create a “Protagonist” avatar that evolves with progress, while key milestones unlock badges that gently reinforce effort and growth.

Impact at a glance

Built a community of 800+
500+ sign-ups in the first week
90% of users reported reduced stress
Inspired partnerships with licensed therapists

"I can't say enough good things about Emily’s skills and the impact she had on our project. She really understood the anime community's world. The wireframes and prototypes she came up with were spot on and shaped the whole direction of the app, it set a strong foundation for the development team to build upon"

- Michael Amador (Product Manager)
User Research

From 20+ interviews with anime fans, surveys, and secondary research, we uncovered 3 essential themes:

Anime = Intentional coping

Fans don’t just watch anime, they pick specific shows with clear emotional goals (comfort during stress, escape after a rough day, inspiration when motivation lags).

Community = Connection

Conventions and online spaces offer real support and belonging where traditional systems fail.

Mainstream tools don’t fit

Generic self-care apps feel disconnected — lacking visuals, tone, or cultural cues that resonate with this audience.

"I have a major mental disorder and anime gets me through each night. I can forget about my problems at least until I stop watching"

"Welcome to the NHK helped me with finding the motivation to keep applying for jobs and not just stay home after graduating"

"...having anime characters with similar stories I could relate to gave me hope to keep going and helped me realize that the rough times will pass"

Product Goals

Mapping fan needs against AFH’s goals, we found three areas of overlap but prioritized building trust and traction first

MVP Scope

Tailored self-care guidance

“I want tools that speak to me”

MVP Scope

Progress tracking + rewards

“I need to feel like I’m improving”

Phase 2

Match users with therapists

“It’s hard to find therapists who get me”

We choose to first focus on features that help users build trust, experience emotional wins, and feel a sense of progress through self-care. By focusing on what users could do before seeking professional support, we aimed to lower emotional barriers, making the idea of reaching out to a therapist feel more approachable over time.

Competitive Analysis

What popular self-care apps get right, and what they’re missing

These apps are great at behavior design. They’ve nailed the habit loop, using gamification, streaks, and rewards to drive engagement. But they all miss one ingredient: cultural resonance.
Fabulous app icon
Fabulous
Shmoody app icon
Shmoody
Finch app icon
Finch
Habitica app icon
Habitica

Their gap = Our opportunity

When self-care feels like part of your world, not outside it, you’re more likely to stick with it. That insight became the heart of our design strategy.

How might we make wellness feel as compelling as an anime arc, so users stick with it and feel supported?

HMW Workshop

To kick things off, we hosted a cross-functional “How Might We” workshop based on our hypothesis:

If we help fans build healthy habits through small emotional wins, we can support their mental wellness over time.

This led us to define the MVP features:

01.

Questionnaire

Questions to tailor self-care recommendations based on needs.

02.

Interactive 'Trainings'

Guided evidence-based exercises reframed as anime quests.

03.

Progress + Rewards

Simple achievement badges to reinforce every win.

04.

Avatar Creator

Custom “Protagonist” avatar that evolves with progress

Young man posing with friends during an anime convention
Gavin, a frequent con-goer, needs a quick way to manage stress in high-energy moments

Success metrics: at least 60% of participants report feeling less stressed after engaging in the activity, and at least 50% express interest in doing the activity again.

Rapid Prototyping

From rough ideas to a clickable prototype

We ran Crazy 8s to generate divergent concepts, then distilled them into wireframes and a clickable prototype for user testing.

Sketches for "Login" "onboarding questions" "recommendations"Sketches for "Character builder" "daily tasks and progress" "achievements"
Sketches

Taking a mobile-first approach, we prioritized content, clarified the information architecture, and ensured key functionality was communicated clearly for development.

MVP wireframe flow from sign up to questionnaire, recommendations, begin exercise, earn a reward and ending in view achievements
Wireframes

I focused on designing the stress-reducing box breathing flow and achievement to create early wins for users. Combining clear, benefit-driven guidance with a quick, discreet exercise and immediate rewards to encourage habit formation from the very first session.

Concept Testing

Testing our concept at anime conventions

Goals

  • Gathering intent data through sign-ups
  • Assessing whether attendees felt notably better post breathing exercise
  • Gauging overall interest and Identifying which aspects attendees value most

Excitement, sign-ups, and calm

Testing @ Anime NYC + WonderCon

We tested our prototype directly with fans at major conventions
Anime For Humanity's booth at WonderConInfo sheet presented at WonderCon detailing Anime Self-Care appPrototype of Anime Self-Care on Anime For Humanity's booth
At Anime NYC, we tested our box-breathing flow, and the response was amazing: 90% of people said they felt calmer after trying it. We also had over 500 people sign up that weekend alone, which was an exciting validation of our concept and the potential of anime-themed mental health support.
At WonderCon, we caught the attention of several Geek Therapists, mental health clinicians who use fandom (like anime and video games) to make therapy more relatable for their clients. We partnered with 5 to ground our app in clinical best practices.
Here's how expert insights and fan feedback helped shape what came next...

Geek therapists are mental health clinicians who use fandom (like anime and video games) to make therapy more relatable for their clients.

Feature Exploration

A guided reflection tool inspired by Geek Therapy

Insights from 1:1 interviews with our Geek Therapists inspired Anime Reflections, a guided journaling feature where users draw meaning from shows they love.

Final screens of the Anime Reflections feature, view episode summaries, reflect through therapist-inspired prompts, submit reflection, and share it with our Discord community

Feature Iteration → Anime Reflections

Each designer conducted a 1:1 expert interview with a geek therapist where we discovered a recurring recommendation: use anime the way geek therapists do—by helping people reflect on their own experiences through story parallels.

V1) My initial concept

I presented my initial concept, wireframing a flow where users could: Browse shows by emotional theme, view episode summaries, reflect through therapist-inspired prompts. My design was chosen by our Geek Therapists and leadership; it was then greenlit for the next build phase.

V2) Lean community integration via Discord

Instead of building an in-app forum from scratch, we launched a lightweight Discord integration to test the appetite for peer connection. Within a month, 800+ users joined, showing strong organic interest in reflection and community without added app complexity.
Original wireframe for Anime Reflections screen
Explore anime
Wireframe 'filter by theme'
Filter by theme
wireframe for 'details' page
View details
Wireframe for 'Reflection Questions' screen
Begin reflection
V2 - Incorporating community features while considering development constraints
Later, we added a lightweight community extension: users could share their reflections in a dedicated Discord server. This gave fans a space to connect—without increasing app complexity—and allowed us to validate community-driven value early on.
Final screen for 'Anime Reflections' welcome page
Explore anime
final screen for 'Reflection questions'
Write reflection
Final screen for 'Entry successfully submitted'
Submit entry
Final screen for 'Join our Discord community'
Join Discord
Testing & Iteration

Exposing the pain points

We asked 3 target users and our geek therapists to complete 5 tasks

Tasks

  1. Login
  2. Complete onboarding questionnaire
  3. Create your avatar
  4. Explore and let us know your first impressions
  5. Complete breathing exercise

Interviews

We conducted pre-test interviews to gather feedback on previous experiences with mental health apps, understand what attracts viewers to anime, and assess openness to using anime as a self-care tool. Post-test interviews were then used to gauge interest, capture likes and dislikes, and collect overall impressions and suggestions for improvement.

Priority Revision

Designing questions that meet users where they are

"My concern is that in the current phrasing of 'productive' or 'didn't work out' to be further stigmatizing" - Kristi (Geek Therapist)

Before
After
Onboarding Questionnaire
The original onboarding questions included language that felt judgmental and could trigger guilt or anxiety. I reframed the questions to be supportive and non-judgmental, focusing on physical state & energy levels.
Priority Revision

Putting self-care tasks front and center

"I'm not really sure what I'm supposed to do now" - Nick (Usability Test Participant)

Before
After
Homepage
The homepage originally emphasized the avatar, causing users to overlook self-care tasks. I made “My Training” the focal point and moved the avatar to the profile page, boosting task completion from 60% to 95%.
Looking Ahead

What's next for Anime Self-Care

Lesson #3
  • Beta test with real users
  • Expand quest-based gamification
  • Integrate Spoon Theory (a framework used to describe limited energy reserves) to help users manage energy
  • Personalize tasks based on behavior + check-ins
Reflection

Lessons that shaped me as a designer

Lesson #1
01.

Don’t design in a bubble

Early on, I worked too independently due to remote schedules and async workflows. It led to rework that could’ve been avoided. I learned how valuable it is to get quick, early feedback from teammates and users, it saves time and leads to better ideas.

Lesson #2
02.

Inclusive design takes more than good intentions

Inclusive design isn’t just about accessibility checklists, it’s about challenging assumptions and embedding lived experience into every layer of the product.

Lesson #3
03.

Early collaboration with devs is a superpower

Looping in engineers early helped us figure out what was possible before we got too far. It made the process smoother and helped us stay creative without getting blocked later on.

Let's Connect!

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